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Front Desk

Posted: 03/01/2020

Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids.  We provide paid on the job training, flexible scheduling, a rewarding work environment, and a one-of-a kind culture that will make you smile too!
  
Role: Front Desk Customer Service Representative
Salary: $9.00-$13.00 per hour
Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Your School Name’s LLC’ customers and is responsible for presenting a positive image for the company.
 
Primary Responsibilities:
• Addresses inquiries via phone, digital and in person and follows up timely
• Checks in students on the attendance tracking system and prepares lesson schedules for team members
• Resolves account matters and contacts guests for clarification purposes
• Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms and observation space
• Updates informational displays with accurate and timely promotions and literature
• Monitor Snack area and providing guidance to Snack Shack staff
• Advances through cross-training in multiple roles and substitutes when necessary
• Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members
• Enforces safety rules and regulations to prevent accidents; administers first aid when necessary
 
Job Qualifications and Skills
• Ability to work with children
• Problem solver and creative thinking skills to identify and resolve challenges 
• Excellent communication and organizational skills
• Must pass background examinations prior to training
 
If you, or if you know of someone who desires to work for a place where you can make a difference
 

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